AI skin shopping experience

Product Design · AI Integration · 2024–2026

hautpeel.com · Riyadh, Saudi Arabia

Turning uncertainty into confidence through personalized skincare

How I designed Hautpeel — an AI-driven skincare platform that transforms discovery into a guided routine, with real beta users proving the approach works and actual skin improvements reported.

3 min scan to first purchase
12k+ curated skincare products
51 beta orders from the loop
AI Skin Scan Routine Builder E-Commerce Saudi Market
Hautpeel AI skin scan model
Skin Signal Map Live
Dryness
74
Texture
62
Glow
88

The problem was never about products

Skincare shoppers do not suffer from lack of choice. They suffer from lack of confidence.

90%

of women report feeling frustrated trying to find skincare that actually works

79%

of consumers feel overwhelmed by the skincare market

70%

wish for a personalized routine tailored to their specific needs

Why women abandon skincare

Not because products don't exist. Because confidence doesn't exist.

01

Information Chaos

TikTok, influencers, contradictory ads. Every platform claims the answer. None feel trustworthy.

02

Low Confidence

Without personalized guidance, women buy wrong products. Drawers full of abandoned bottles kill motivation.

03

No Accountability

Most beauty apps are transactional. Browse, buy, leave. Nobody checks if products are actually working.

04

Routine Abandonment

Even good products fail without consistency. No guide through AM/PM steps. No proof of progress.

Research Quotes

Women in Saudi Arabia told us

"I want to take care of myself, but I don't know what's right for me."

Abeer — Jeddah

"Everything online feels hype… I need guidance I can trust."

Noura — Dammam

"I buy products, then stop because I'm unsure I'm doing it right."

Sarah — Riyadh

The beauty industry is built to sell, not to help

Offline shops have limited selection and often overprice. Online platforms overwhelm with confusing catalogs and lack personalization. Neither builds trust in authenticity.

Offline Shops

Limited selection. Upselling. Often overpriced.

Online Shops

Overwhelming catalogs. Weak personalization. Hard to trust.

This failure costs: money + time + confidence + skin health.

Turn discovery into a guided loop

Instead of overwhelming choice, give clarity. Instead of transactional shopping, build a habit. The answer isn't more products — it's a trusted guide who understands your unique skin.

1

Scan

AI analyzes skin + personalized questions

2

Results

Skin score + concern breakdown

3

Routine

Clear AM/PM steps + products

4

Track

Daily check-ins + progress view

5

Repeat

Re-order + subscription loyalty

Skin data becomes a routine users can understand

The scan does not end as a score. It turns into visual cards, concern signals, and a guided routine that explains what to do next.

Hautpeel product insight card Hautpeel routine output card Hautpeel skincare recommendation card

Four interlocking features

AI

AI Skin Scan

Advanced face scan identifies key skin concerns in seconds — oil balance, dark circles, dryness, texture. Combined with onboarding questions for deeper personalization.

Design Insight

Scan alone feels robotic. Adding targeted questions deepens accuracy AND makes users feel understood — the trust moment.

AM

Smart Routine Builder

Clear AM/PM steps with products matched to user's concerns. Every product has a reason — not just a list of recommendations.

Design Insight

Most beauty apps overwhelm with choices. We sequence step-by-step, showing why each product matters for that step. Clarity drives adoption.

PX

Routine Tracking & Progress

Daily check-ins + visual progress tracking show skin improvements over time. Before/after scans and skin score trends build accountability.

Design Insight

Consistency is where skincare fails. By visualizing progress, users see why they should stick to routines. This drives subscription retention.

RX

Curated Shopping

12,000+ products from 200+ verified brands. Every product is authentic and selected for quality. One-tap checkout with fast delivery.

Design Insight

Trust in authenticity matters more than selection size. Curation ruthlessly (200 brands, not 2,000) builds confidence. Users know Hautpeel products are real.

From scan to routine to checkout in minutes

Actual app flow represented as portfolio-ready screen sequence.

Home screen - Daily skin snapshot AI Scan screen - Face analysis active Results screen - Concern breakdown Routine screen - AM/PM plan Checkout screen - Matched products

Most platforms sell products. We drive outcomes.

Dimension
Category Leader
Value E-Com
Pharmacies
Hautpeel
Core Focus
Selection + promos
Value + offers
Trust + accessibility
Outcomes + confidence
Trust & Auth
Basic
Mixed
Very High
Trusted suppliers
Tech & AI
Basic
Basic
None
Localized analysis
Personalization
Filters, reviews
Bundles, social
Human advice
Concern → routine
Habit Loop
None
None
None
Tracking + progress

Two streams powered by one loop

250 SAR
Commerce
Average order value. Users who build a routine shop 4×/year × 250 SAR/order. 15–25% gross margin.
16 SAR/mo
Subscription
Premium: unlimited scans, scan history, routine tracking, member perks, discounts, and delivery benefits.

Why this works

Most beauty platforms compete on selection and discounts. Hautpeel competes on outcomes. A woman tracking her skin's improvement is far more likely to re-order AND pay for premium features than someone just browsing products.

The routine builder creates habit. Habit creates repeat purchase. Repeat purchase funds the product.

Beta users proved the concept

Launched with zero paid marketing. Users discovered through referral. Early data shows strong validation of core assumptions.

40+
Beta Testers
Users engaged deeply with scan, routine builder, and daily tracking
51
Orders
Full funnel conversion from scan to purchase — proves the loop works
3 min
Scan to Buy
Average time from scan to first order — shows reduced friction

What beta users reported

Loved the Personalization

Onboarding questions made them feel understood, not just scanned. They trusted the recommendations because Hautpeel knew their specific skin.

Trusted the Scan Results

Skin score and visual breakdown gave credibility to believe in the approach and follow the recommended routine.

Stuck to the Routine

Tracking + daily check-ins built consistency. For the first time, they didn't abandon their skincare regimen midway.

Saw Real Results

Users reported visible skin improvements within 4–6 weeks. Before/after scans made progress undeniable.

What I learned building this

What Worked

  • Personality over features — onboarding felt conversational, not clinical
  • Curation as trust — 200 verified brands > 2,000 confusing options
  • Tracking as retention — showing progress kept people coming back
  • Launching small — beta taught us more than any focus group could
  • Focusing on outcomes — women don't want products, they want visible results

What's Next

  • Move skin quiz before scan for better AI accuracy from the start
  • Build in-app education about skincare science and ingredient benefits
  • Add community features for routine sharing (carefully, without toxicity)
  • Expand product reviews from users who've seen visible results
  • Create personalized replenishment — remind users when products need refilling